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Solutions","2024-01-15T10:35:23.205Z","2024-01-25T13:35:50.908Z","2024-01-15T10:35:34.795Z","iwn3bhtggfqibve6tvsa1vyc",{"id":751,"name":752,"alternativeText":753,"caption":12,"width":185,"height":186,"formats":12,"hash":754,"ext":376,"mime":377,"size":755,"url":756,"previewUrl":12,"provider":380,"provider_metadata":12,"createdAt":757,"updatedAt":758,"documentId":759,"publishedAt":384,"focalPoint":12},293,"TeAMsolutions.svg","TeAMsolutions logo with stacked server icon and tagline Sistemi Informativi e Organizzazione","Te_A_Msolutions_57ad262687",39.07,"https:\u002F\u002Fuseful-spirit-ce54045004.media.strapiapp.com\u002FTe_A_Msolutions_57ad262687.svg","2024-01-25T12:37:36.459Z","2026-04-24T08:02:00.334Z","ndzf4nvprws2wypwgn2kij52",{"id":761,"name":762,"alternativeText":763,"caption":12,"width":389,"height":389,"formats":12,"hash":764,"ext":376,"mime":377,"size":755,"url":765,"previewUrl":12,"provider":380,"provider_metadata":12,"createdAt":766,"updatedAt":767,"documentId":768,"publishedAt":384,"focalPoint":12},338,"logomark_TeAMsolutions.svg","Isometric dark blue pyramid made of stacked server-like tiers, representing a data or technology solutions platform","logomark_Te_A_Msolutions_89ce6ead8c","https:\u002F\u002Fuseful-spirit-ce54045004.media.strapiapp.com\u002Flogomark_Te_A_Msolutions_89ce6ead8c.svg","2024-01-25T13:12:07.171Z","2026-04-24T08:01:02.931Z","bcglc92qfpp7sup3ss94jqpk",{"__component":40,"id":770,"divider":13,"blockId":12,"hideOnMobile":12,"spacing":42},23375,{"__component":20,"id":772,"title":773,"content":774,"blockId":12,"ulStyle":12,"video":12,"auto play":13,"imageLeftTextRight":30,"preTitle":12,"preTitleColor":26,"ctaInfoText":12,"titleLevel":28,"imageUrl":12,"subTitle":775,"verticalCenteredText":30,"hideOnMobile":13,"hideTopDecoration":13,"hideLastUpdated":12,"buttons":776,"media":12,"employee":12},18867,"Der Eupry Trust Hub","Die Überprüfung eines neuen GxP-Partners wirft viele Fragen auf. Unser Trust Hub ist darauf ausgelegt, diesen Prozess schnell und unkompliziert zu gestalten. Er bündelt alles, was Sie benötigen, um unsere Compliance und Prozesse zu bewerten – von Akkreditierungen und Zertifizierungen bis hin zum Qualitäts- und IT-Sicherheitsmanagement.","Alle Compliance-Dokumentation an einem Ort",[777],{"id":778,"title":779,"href":780,"type":781,"size":37,"arrow":38,"blockId":12,"fullWidth":13,"quizId":12,"icon":12,"lucideIcon":12},17647,"Besuchen Sie den Eupry Trust Hub","https:\u002F\u002Ftrust.eupry.com\u002F","brain-freeze",{"__component":40,"id":783,"divider":13,"blockId":12,"hideOnMobile":13,"spacing":784},23376,"medium",{"__component":786,"id":787,"title":788,"content":789,"blockId":12,"preTitle":790,"preTitleColor":26,"includeInGoogleSchema":30,"hideOnMobile":13,"subTitle":12,"fullWidth":30,"questions":791},"blocks.faq",2990,"Über die Partnerschaft","Hier finden Sie Antworten auf einige der häufig gestellten Fragen zur Teilnahme am Eupry-Partnerprogramm.","FAQ",[792,796,800,804,808,812,816,820,824,828,832,836,840,844,848,852,856,860,864,868,872,876,880,884,888,892,896,900,904,908,912,916,920,924,928,932,936],{"id":793,"question":794,"answer":795},20804,"Wer kann Eupry-Partner werden?","Bei Eupry arbeiten wir in der Regel mit drei Arten von Unternehmen in den Biowissenschaften zusammen: 1) CQV-Berater, 2) Softwareanbieter für GxP-Umgebungen und 3) Hardware- und Geräteanbieter, einschließlich Hersteller von temperaturkontrollierten Einheiten.",{"id":797,"question":798,"answer":799},20805,"Welche Vorteile bietet eine Partnerschaft mit Eupry?","Je nach Partnerschaft erhalten Sie Zugang zu spezialisierter GxP-Software, -Hardware und -Expertise, automatisierten Workflows, die manuelle Arbeit eliminieren, sowie exklusiven volumenbasierten Preisen. [Kontaktieren Sie uns für weitere Informationen](#form).",{"id":801,"question":802,"answer":803},20806,"Wie fange ich an, und wie lange dauert das Onboarding?","Füllen Sie das Partnerformular auf eupry.com\u002Fpartners aus. Das Eupry-Team prüft die Anfrage, vereinbart ein Einführungsgespräch und stellt bei gegenseitiger Eignung die Werkzeuge, Schulungen und den Support bereit, um Eupry an Ihre Kunden weiterzugeben.",{"id":805,"question":806,"answer":807},20807,"Wie verdienen Partner mit Eupry?","Als Eupry-Partner verdienen Sie in der Regel über einen oder mehrere von drei Kanälen: vergünstigter Weiterverkauf von Eupry-Lösungen, Empfehlungsprämien auf den Vertragswert des ersten Jahres für qualifizierte Leads sowie vergütete Durchführung von CQV-Dienstleistungen bei lokalen Projekten.",{"id":809,"question":810,"answer":811},20808,"Welche Rabattstufen gelten, und wie wechsle ich zwischen ihnen?","Rabatte skalieren mit dem jährlichen Vertragswert. Das Proof of Concept (erste Bestellung) erhält 25 % plus „No Cure No Pay.\" Die nachfolgenden Stufen sind: bis zu €100.000 bei 10 %, €100–200.000 bei 15 %, €200–500.000 bei 20 % und über €500.000 bei 25 %.",{"id":813,"question":814,"answer":815},20809,"Was bedeutet „No Cure, No Pay\" und wer kommt dafür in Frage?","Eupry stellt für ein bevorstehendes Projekt ein Mapping-Kit zur Verfügung. Sollte der Partner mit den angegebenen Vorteilen nicht zufrieden sein, kann das Kit kostenfrei zurückgegeben werden, und es wird keine Rechnung ausgestellt.",{"id":817,"question":818,"answer":819},20810,"Wie funktioniert der Empfehlungsbonus, und gibt es eine Obergrenze?","Partner erhalten 20 % des Vertragswerts des ersten Jahres, wenn ein vermittelter Lead zum Eupry-Kunden wird. Der Bonus ist auf €100.000 pro Empfehlung begrenzt.",{"id":821,"question":822,"answer":823},20811,"Gibt es eine jährliche Mindestumsatzverpflichtung?","Auf der Stufe des Certified Solution Partner, die 12–24 Monate nach Beginn der Partnerschaft erreicht wird, gilt ein jährliches Mindestumsatzziel von 2 Mio. $. Für frühere Stufen gilt kein festes Minimum.",{"id":825,"question":826,"answer":827},20812,"Was sind die Abmessungen des Datenloggers und wo kann er platziert werden?","Der DW2-Datenlogger misst 91,5 × 37 × 33 mm und passt zwischen Regale, auch in Gefriergeräte. Für enge Räume ermöglicht ein Verlängerungskabel, den Sensor im Inneren des Geräts zu platzieren, während der Logger außen verbleibt. [Weitere Produkttypen hier ansehen](\u002Fproducts).",{"id":829,"question":830,"answer":831},20813,"Kann der Sensor in einem Gefriergerät platziert werden, während der Logger außen verbleibt?","Ja. Verlängerungskabel führen den Sensor in die kontrollierte Umgebung, während der Logger außen verbleibt. Dies ist gängige Praxis bei ULT-Gefriergeräten, Reinräumen und beladenen Einheiten.",{"id":833,"question":834,"answer":835},20814,"Welche Temperatur-, Feuchtigkeits-, CO₂- und Differenzdruckbereiche werden unterstützt?","Temperatur: -200 °C bis +1100 °C (-328 °F bis +2012 °F) mit Sonden. Luftfeuchtigkeit: 0–100 % rF bei ±0,5 % Genauigkeit. CO₂: 0–25 % in N₂. Differenzdruck: -500 bis +500 Pa.",{"id":837,"question":838,"answer":839},20815,"Unterstützt Eupry Ultratiefkühlgeräte, Kryoanwendungen und Inkubatoren bis +60 °C und darüber hinaus?","Ja. Mit den geeigneten Sonden wird die Kalibrierung von -200 °C bis +1100 °C (-328 °F bis +2012 °F) unterstützt und deckt damit ULT-Geräte, Kryoanwendungen, Inkubatoren sowie Hochtemperaturanwendungen ab.",{"id":841,"question":842,"answer":843},20816,"Beginnt ein Datenlogger sofort mit der Übertragung, sobald er mit dem Router verbunden ist?","Ja. Der Logger zeichnet kontinuierlich auf, solange die Batterie geladen ist. Sobald er mit einem Eupry-Router oder einem beliebigen internetfähigen Router verbunden ist, werden die Daten automatisch hochgeladen – bis zu alle drei Minuten.",{"id":845,"question":846,"answer":847},20817,"Was passiert, wenn der Router die Verbindung verliert?","Der Logger zeichnet weiterhin lokal auf. Sobald die Verbindung wiederhergestellt ist, werden die Daten automatisch hochgeladen. Bei Verbindungsverlust wird ein Alarm ausgelöst, sodass ausreichend Zeit bleibt, das Problem zu beheben.",{"id":849,"question":850,"answer":851},20818,"Wie viele Router werden für eine Einrichtung mit 100 Datenloggern benötigt?","Ein Router kann mehr als 100 Datenlogger verwalten. Die Abdeckung hängt jedoch von der Größe und dem Layout der Einrichtung ab. In einem großen Lager können mehrere Router erforderlich sein (in der Regel etwa 3 für eine vollständige Abdeckung). Separate Räume (z. B. Gefrierräume in verschiedenen Räumen) benötigen einen eigenen Router, sofern keine WLAN-Abdeckung bereits vorhanden ist.",{"id":853,"question":854,"answer":855},20819,"Wie werden Daten lokal gespeichert, und was passiert, wenn die Speicherkapazität erreicht ist?","Der Logger speichert bis zu 10.000 Messungen lokal, bei einem 30-Sekunden-Abtastintervall entspricht dies etwa sieben Tagen. Wird das Limit erreicht, werden die ältesten Daten überschrieben, und ein Alarm wird rechtzeitig vor diesem Zeitpunkt ausgelöst.",{"id":857,"question":858,"answer":859},20820,"Muss ich einen bestimmten Aufzeichnungszeitraum festlegen, oder misst der Logger kontinuierlich?","Der Logger misst kontinuierlich. Zeiträume für die Analyse werden innerhalb von EasyMap definiert, sodass die Aufzeichnung nicht manuell geplant werden muss.",{"id":861,"question":862,"answer":863},20821,"Können Mindest- und Höchstschwellenwerte für jeden Sensor individuell konfiguriert werden?","Ja. Ober- und Untergrenzen werden pro Sensor festgelegt, und EasyMap identifiziert automatisch Wärme- und Kältepunkte auf Basis der konfigurierten Schwellenwerte.",{"id":865,"question":866,"answer":867},20822,"Können Datenerfassungs- und Upload-Intervalle angepasst werden?","Ja. Sowohl das Messintervall als auch das Cloud-Upload-Intervall sind in der Software konfigurierbar – bis hin zu alle drei Minuten für den Upload und 30 Sekunden für die Probennahme.",{"id":869,"question":870,"answer":871},20823,"Können Logger neu konfiguriert und zwischen Projekten verschoben werden?","Ja. Die Logger-Einstellungen werden in der Software verwaltet, sodass dieselben Logger für verschiedene Mapping-Projekte, Standorte oder Protokolle wiederverwendet werden können.",{"id":873,"question":874,"answer":875},20824,"Werden Datenlogger vor der Lieferung kalibriert?","Ja. Alle Sensoren werden mit einer ISO 17025-akkreditierten oder rückverfolgbaren Kalibrierung geliefert, die im eigenen Labor von Eupry durchgeführt wird.",{"id":877,"question":878,"answer":879},20825,"Ist die Kalibrierungsdokumentation vor Messbeginn verfügbar?","Ja. Alle Kalibrierzertifikate sind jederzeit in der Software verfügbar und können vor Beginn einer Messung oder Mapping-Studie eingesehen werden.",{"id":881,"question":882,"answer":883},20826,"Wie funktioniert die Abschlusskalibrierung und wie lange dauert sie?","Die Abschlusskalibrierung ist als Express-Service mit einer Bearbeitungszeit von etwa einer Woche verfügbar. Zur Rekalibrierung werden ausschließlich die Sensoren eingeschickt, niemals die Logger. [Erfahren Sie hier mehr über Euprys patentierte Kalibrierungslösung](\u002Fsolutions\u002Fcalibration).",{"id":885,"question":886,"answer":887},20827,"Wie wird die Drift zwischen Start- und Endkalibrierung gehandhabt?","Eupry-Sensoren zeigen eine sehr geringe Drift: 99,92 % bestehen die Rekalibrierung innerhalb der Akzeptanzkriterien von ±0,5 °C, mit einer durchschnittlichen Abweichung von 0,03 °C. Jeder Logger enthält zudem einen internen Referenzsensor, der eine zusätzliche Verifizierungsebene bietet und bestätigt, dass Unterschiede vor und nach der Kalibrierung die aufgezeichneten Daten nicht beeinflussen.",{"id":889,"question":890,"answer":891},20828,"Müssen Sonden eingeschickt werden, und führt das zu Ausfallzeiten?","Es werden nur Sensoren zurückgeschickt, nicht die Logger. Eupry liefert Ersatzsensoren im Voraus, sodass keine Ausfallzeiten entstehen. Eine gängige Konfiguration sind zwei Sensoren pro Logger, um einen kontinuierlichen Betrieb zu gewährleisten.",{"id":893,"question":894,"answer":895},20829,"Werden Kalibrierzertifikate vor und nach der Verwendung ausgestellt?","Ja. Alle Zertifikate werden in der Software gespeichert und können einzeln oder gesammelt heruntergeladen werden, beispielsweise als ZIP-Datei für Berichtszwecke.",{"id":897,"question":898,"answer":899},20830,"Können benutzerdefinierte Kalibrierungspunkte festgelegt werden, oder sind die Standardpunkte fest vorgegeben?","Benutzerdefinierte Kalibrierungspunkte können auf Anfrage festgelegt werden. Die Standardpunkte (-30 °C, 0 °C, +50 °C \u002F -22 °F, 32 °F, 122 °F) sind die standardmäßige kosteneffiziente Option.",{"id":901,"question":902,"answer":903},20831,"Wie wird die Kartierung durchgeführt, wenn ein einzelner Datenlogger nur einen Punkt misst?","Die Kartierung erfolgt mit mehreren Datenloggern gleichzeitig. Ein Standard-TCU-Setup verwendet neun Messpunkte (Ecken plus Mittelpunkt), und Verlängerungskabel führen Sensoren durch Türen oder Serviceanschlüsse in beladene Einheiten.",{"id":905,"question":906,"answer":907},20832,"Wer erstellt die Protokolle, Testpläne und Abschlussberichte?","Die Protokolle umfassen OQ-, PQ-, Stabilitäts-, Türöffnungs- und Stromausfalltests und werden vom Kunden vor der Installation unterzeichnet. Berichte können vom Partner oder von Eupry geliefert und werden stets vom Kunden genehmigt.",{"id":909,"question":910,"answer":911},20833,"Können Logger für die Berichterstellung in Gruppen verwaltet werden?","Ja. Mehrere Logger können ausgewählt, gruppiert und über EasyMap in Mapping-Berichte aufgenommen werden.",{"id":913,"question":914,"answer":915},20834,"Wie werden Zeitzonen standortübergreifend gehandhabt?","Die Zeitzone bei der Überwachung und Kartierung richtet sich nach den Einstellungen des Benutzers in der Software. Daten, die an einem Standort erfasst und von einem anderen Standort aus eingesehen werden, werden in der konfigurierten Zeitzone des Prüfers angezeigt.",{"id":917,"question":918,"answer":919},20835,"Können Zugriffsberechtigungen nach Standort oder Benutzerprofil verwaltet werden?","Ja. Die Plattform unterstützt die Benutzerverwaltung mit Berechtigungen auf Standort- und Profilebene, sodass Partner und Kunden kontrollieren können, wer welche Standorte und Daten einsehen darf.",{"id":921,"question":922,"answer":923},20836,"Sind Kalibrierzertifikate und Validierungsunterlagen in der Plattform durchsuchbar?","Ja. Kalibrierzertifikate und Überwachungsaufzeichnungen werden gespeichert, verknüpft und in Auditberichte aufgenommen und können innerhalb der Software durchsucht werden.",{"id":925,"question":926,"answer":927},20837,"Integriert Eupry Sensoren von Drittanbietern?","Ja. Eupry integriert hochpräzise Rotronic-Feuchtigkeitssensoren direkt in die Eupry-Plattform.",{"id":929,"question":930,"answer":931},20838,"Welche Zertifizierungen und Akkreditierungen besitzt Eupry?","Eupry verfügt über ISO 9001, ISO 17025, ISO 27001 und ISO 14001 sowie die DANAK-Akkreditierung, ILAC-MRA, IATA CEIV Pharma und die Konformität mit FDA 21 CFR Part 11.",{"id":933,"question":934,"answer":935},20839,"Wo können Partner und ihre Kunden Compliance-Dokumentation finden?","Alle Compliance-Dokumentationen sind im Eupry Trust Hub unter trust.eupry.com verfügbar, einschließlich Zertifizierungen, Qualitätsmanagement und IT-Sicherheitsinformationen.",{"id":937,"question":938,"answer":939},20840,"Wie werden Kundendaten gesichert und wo werden sie gehostet?","Die Daten werden auf AWS mit AES-Verschlüsselung während der Übertragung und im Ruhezustand gehostet. Der gesamte Web-Datenverkehr verwendet HTTPS und TLS 1.3. 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It gathers everything you need to assess our compliance and processes – from accreditations and certifications to quality and IT security management.","All compliance documentation in one place",[1423],{"id":1424,"title":1425,"href":780,"type":781,"size":37,"arrow":38,"blockId":12,"fullWidth":13,"quizId":12,"icon":12,"lucideIcon":12},15511,"Visit the Eupry Trust Hub ",{"id":1427,"name":1428,"alternativeText":1429,"caption":12,"width":1430,"height":1431,"formats":1432,"hash":1441,"ext":86,"mime":89,"size":1442,"url":1443,"previewUrl":12,"provider":100,"provider_metadata":1444,"createdAt":1445,"updatedAt":1446,"documentId":1447,"publishedAt":1445,"focalPoint":12},1953,"Trusthub compliance (mar 2026).png","Screenshot of Eupry Trust Hub dashboard showing compliance certifications, ISO badges, documents, and quality management sections.",1039,808,{"thumbnail":1433},{"ext":86,"url":1434,"hash":1435,"mime":89,"name":1436,"path":12,"size":1437,"width":1438,"height":93,"sizeInBytes":1439,"provider_metadata":1440},"https:\u002F\u002Fres.cloudinary.com\u002Feupry\u002Fimage\u002Fupload\u002Fv1773934439\u002Fthumbnail_Trusthub_compliance_cbfc7fea18.png","thumbnail_Trusthub_compliance_cbfc7fea18","thumbnail_Trusthub compliance.png",39.62,201,39616,{"public_id":1435,"resource_type":96},"Trusthub_compliance_cbfc7fea18",319.42,"https:\u002F\u002Fres.cloudinary.com\u002Feupry\u002Fimage\u002Fupload\u002Fv1773934439\u002FTrusthub_compliance_cbfc7fea18.png",{"public_id":1441,"resource_type":96},"2026-03-19T15:34:00.328Z","2026-03-26T11:33:37.583Z","trdx3tcpib0ks0ngogmsj8tk",{"__component":40,"id":1449,"divider":13,"blockId":12,"hideOnMobile":13,"spacing":784},19153,{"__component":786,"id":1451,"title":1452,"content":1453,"blockId":12,"preTitle":790,"preTitleColor":26,"includeInGoogleSchema":30,"hideOnMobile":13,"subTitle":12,"fullWidth":30,"questions":1454},2586,"About the partnership","Here you find the answers to some of the frequently asked questions about becoming a Eupry partner.",[1455,1459,1463,1467,1471,1475,1479,1483,1487,1491,1495,1499,1503,1507,1511,1515,1519,1523,1527,1531,1535,1539,1543,1547,1551,1555,1559,1563,1567,1571,1575,1579,1583,1587,1591,1595,1599],{"id":1456,"question":1457,"answer":1458},17757,"Who can become a Eupry partner?","At Eupry, we typically partner with three types of companies in life sciences: 1) CQV consultants, 2) software vendors serving GxP environments, and 3) hardware and equipment providers, including manufacturers of temperature-controlled units.",{"id":1460,"question":1461,"answer":1462},17758,"What are the benefits of partnering with Eupry?","Depending on the partnership, you will gain access to specialized GxP software, hardware, and knowledge, automated workflows that eliminate manual work, and exclusive volume-based pricing. [Contact us to learn more](#form).",{"id":1464,"question":1465,"answer":1466},17759,"How do I get started, and how long does onboarding take?","Fill out the partner form on eupry.com\u002Fpartners. The Eupry team reviews the inquiry, sets up an introductory call, and, if there is a fit, provides the tools, training, and support to deliver Eupry to your customers.",{"id":1468,"question":1469,"answer":1470},17760,"How do partners earn with Eupry?","As an Eupry partner, you typically earn through one or more of three channels: discounted resale of Eupry solutions, referral bonuses on the first-year contract value for qualified leads, and paid execution of CQV services on local projects.",{"id":1472,"question":1473,"answer":1474},17761,"What discount tiers apply, and how do I move between them?","Discounts scale with annual contract value. The Proof of Concept (first order) receives 25% plus \"No Cure No Pay.\" Subsequent tiers are: up to €100,000 at 10%, €100–200,000 at 15%, €200–500,000 at 20%, and above €500,000 at 25%.",{"id":1476,"question":1477,"answer":1478},17762,"What is \"No Cure, No Pay\" and who qualifies?","Eupry provides a mapping kit for an upcoming project. If the partner is not satisfied with the claimed benefits, the kit can be returned free of charge, and no invoice is issued.",{"id":1480,"question":1481,"answer":1482},17763,"How does the referral bonus work, and is there a cap?","Partners receive 20% of the first-year contract value when a referred lead converts into an Eupry customer. The bonus is capped at €100,000 per referral.",{"id":1484,"question":1485,"answer":1486},17764,"Is there a minimum annual sales commitment?","A minimum annual sales target of $2M applies at the Certified Solution Partner tier, which is 12–24 months into the partnership journey. Earlier tiers do not have a fixed minimum.",{"id":1488,"question":1489,"answer":1490},17765,"What are the dimensions of the data logger, and where can it be placed?","The DW2 data logger measures 91.5 × 37 × 33 mm and fits between shelves, including inside freezers. For tight spaces, an extender cable allows the sensor to go inside the unit while the logger sits outside. [See more product types here](\u002Fproducts).",{"id":1492,"question":1493,"answer":1494},17766,"Can the sensor be placed inside a freezer while the logger sits outside?","Yes. Extender cables route the sensor into the controlled environment while the logger remains outside. This is standard practice for ULT freezers, cleanrooms, and loaded units.",{"id":1496,"question":1497,"answer":1498},17767,"What temperature, humidity, CO₂, and differential pressure ranges are supported?","Temperature: -200 °C to +1100 °C (-328 °F to +2012 °F) with probes. Humidity: 0–100% RH at ±0.5% accuracy. CO₂: 0–25% in N₂. Differential pressure: -500 to +500 Pa.",{"id":1500,"question":1501,"answer":1502},17768,"Does Eupry cover ultra-low freezers, cryo, and incubators up to +60 °C and beyond?","Yes. With the appropriate probes, calibration is supported from -200 °C to +1100 °C (-328 °F to +2012 °F), covering ULT, cryo, incubators, and high-temperature applications.",{"id":1504,"question":1505,"answer":1506},17769,"Once a data logger connects to the router, does it start transmitting immediately?","Yes. The logger records continuously as long as it has battery. Once connected to an Eupry router or any internet-enabled router, data uploads automatically as often as every three minutes.",{"id":1508,"question":1509,"answer":1510},17770,"What happens if the router loses connection?","The logger continues to record locally. When connectivity is restored, data uploads automatically. An alarm is triggered if the connection is lost, giving time to resolve the issue.",{"id":1512,"question":1513,"answer":1514},17771,"How many routers are needed for a facility with 100 data loggers?","One router can handle >100 data loggers. However, coverage depends on the size and layout of the facility. In a large warehouse, multiple routers may be required (typically around 3 for full coverage). Separate rooms (e.g., freezers in different rooms) require their own router unless there is already Wi-Fi coverage.",{"id":1516,"question":1517,"answer":1518},17772,"How is data stored locally, and what happens when the storage limit is reached?","The logger stores up to 10,000 measurements locally, for around seven days at 30-second sampling. If the limit is reached, the oldest data is overwritten, and an alarm is triggered well before this point.",{"id":1520,"question":1521,"answer":1522},17773,"Do I need to set a specific recording time range, or does the logger measure continuously?","The logger measures continuously. Time ranges for analysis are defined within EasyMap, so recording does not need to be scheduled manually.",{"id":1524,"question":1525,"answer":1526},17774,"Can minimum and maximum thresholds be configured individually for each sensor?","Yes. High and low limits are set per sensor, and EasyMap automatically identifies hot and cold spots based on the configured thresholds.",{"id":1528,"question":1529,"answer":1530},17775,"Can data capture and upload intervals be adjusted?","Yes. Both the measurement interval and the cloud upload interval are configurable in the software, down to every three minutes for upload and 30 seconds for sampling.",{"id":1532,"question":1533,"answer":1534},17776,"Can loggers be reconfigured and moved between projects?","Yes. Logger settings are managed in the software, so the same loggers can be reused across different mapping projects, locations, or protocols.",{"id":1536,"question":1537,"answer":1538},17777,"Are data loggers calibrated before delivery?","Yes. All sensors are delivered with ISO 17025-accredited or traceable calibration performed in Eupry's own laboratory.",{"id":1540,"question":1541,"answer":1542},17778,"Is calibration documentation available before measurement begins?","Yes. All calibration certificates are available in the software at any time and can be reviewed before any measurement or mapping study starts.",{"id":1544,"question":1545,"answer":1546},17779,"How does end-calibration work, and how long does it take?","End-calibration is available as an express service with a turnaround of around one week. Only sensors are sent back for recalibration, never the loggers. [Learn more about Eupry's patented calibration solution here](\u002Fsolutions\u002Fcalibration).",{"id":1548,"question":1549,"answer":1550},17780,"How is the drift between start and end calibration handled?","Eupry sensors show very low drift: 99.92% pass recalibration within the acceptance criteria of ±0.5 °C, with an average deviation of 0.03 °C. Each logger also contains an internal reference sensor, providing an additional verification layer to confirm that pre- and post-calibration differences do not affect recorded data.",{"id":1552,"question":1553,"answer":1554},17781,"Do probes need to be sent back, and does that cause downtime?","Only sensors are returned, not loggers. Eupry ships replacement sensors in advance, so there is no downtime. A common setup is two sensors per logger to support continuous operation.",{"id":1556,"question":1557,"answer":1558},17782,"Are calibration certificates provided before and after use?","Yes. All certificates are stored in the software and can be downloaded individually or in bulk, for example, as a ZIP file for reporting purposes.",{"id":1560,"question":1561,"answer":1562},17783,"Can custom calibration points be defined, or are the standard points fixed?","Custom calibration points can be defined on request. The standard points (-30 °C, 0 °C, +50 °C \u002F -22 °F, 32 °F, 122 °F) are the default cost-efficient option.",{"id":1564,"question":1565,"answer":1566},17784,"How is mapping performed when a single data logger only measures one point?","Mapping uses multiple loggers simultaneously. A standard TCU setup uses nine measurement points (corners plus center), and extender cables route sensors into loaded units through doors or service ports.",{"id":1568,"question":1569,"answer":1570},17785,"Who writes the protocols, test plans, and final reports?","Protocols cover OQ, PQ, stability, open door, and power failure tests, and are signed by the customer before installation. Reports can be delivered by the partner or by Eupry, and are always approved by the customer.",{"id":1572,"question":1573,"answer":1574},17786,"Can loggers be managed in batches for reporting?","Yes. Multiple loggers can be selected, grouped, and included in mapping reports through EasyMap.",{"id":1576,"question":1577,"answer":1578},17787,"How are time zones handled across locations?","Time zone in monitoring and mapping follows the user's settings in the software. Data captured in one location and reviewed from another is displayed in the reviewer's configured time zone.",{"id":1580,"question":1581,"answer":1582},17788,"Can access permissions be managed by location or user profile?","Yes. The platform supports user management with location-level and profile-level permissions, so partners and customers can control who sees which sites and data.",{"id":1584,"question":1585,"answer":1586},17789,"Are calibration certificates and validation records searchable in the platform?","Yes. Calibration certificates and monitoring records are stored, linked, and included in audit reports, and can be searched within the software.",{"id":1588,"question":1589,"answer":1590},17790,"Does Eupry integrate with third-party sensor providers?","Yes. Eupry integrates Rotronic high-precision humidity sensors directly into the Eupry platform.",{"id":1592,"question":1593,"answer":1594},17791,"Which certifications and accreditations does Eupry hold?","Eupry holds ISO 9001, ISO 17025, ISO 27001, and ISO 14001, along with DANAK accreditation, ILAC-MRA, IATA CEIV Pharma, and compliance with FDA 21 CFR Part 11.",{"id":1596,"question":1597,"answer":1598},17792,"Where can partners and their customers find compliance documentation?","All compliance documentation is available on the Eupry Trust Hub at trust.eupry.com, including certifications, quality management, and IT security information.",{"id":1600,"question":1601,"answer":1602},17793,"How is customer data secured, and where is it hosted?","Data is hosted on AWS with AES encryption in transit and at rest. All web traffic uses HTTPS and TLS 1.3. 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