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Notre Hub de confiance est conçu pour rendre ce processus rapide et simple. Il rassemble tout ce dont vous avez besoin pour évaluer notre conformité et nos processus – des accréditations et certifications à la gestion de la qualité et de la sécurité informatique.","Toute la documentation de conformité en un seul endroit",[985],{"id":986,"title":987,"href":988,"type":989,"size":37,"arrow":38,"blockId":12,"fullWidth":13,"quizId":12,"icon":12,"lucideIcon":12},20543,"Visiter le Eupry Trust Hub","https:\u002F\u002Ftrust.eupry.com\u002F","brain-freeze",{"id":991,"name":992,"alternativeText":993,"caption":12,"width":994,"height":995,"formats":996,"hash":1005,"ext":47,"mime":50,"size":1006,"url":1007,"previewUrl":12,"provider":61,"provider_metadata":1008,"createdAt":1009,"updatedAt":1010,"documentId":1011,"publishedAt":1009,"focalPoint":12},1953,"Trusthub compliance (mar 2026).png","Screenshot of Eupry Trust Hub dashboard showing compliance certifications, ISO badges, documents, and quality management sections.",1039,808,{"thumbnail":997},{"ext":47,"url":998,"hash":999,"mime":50,"name":1000,"path":12,"size":1001,"width":1002,"height":54,"sizeInBytes":1003,"provider_metadata":1004},"https:\u002F\u002Fres.cloudinary.com\u002Feupry\u002Fimage\u002Fupload\u002Fv1773934439\u002Fthumbnail_Trusthub_compliance_cbfc7fea18.png","thumbnail_Trusthub_compliance_cbfc7fea18","thumbnail_Trusthub compliance.png",39.62,201,39616,{"public_id":999,"resource_type":57},"Trusthub_compliance_cbfc7fea18",319.42,"https:\u002F\u002Fres.cloudinary.com\u002Feupry\u002Fimage\u002Fupload\u002Fv1773934439\u002FTrusthub_compliance_cbfc7fea18.png",{"public_id":1005,"resource_type":57},"2026-03-19T15:34:00.328Z","2026-03-26T11:33:37.583Z","trdx3tcpib0ks0ngogmsj8tk",{"__component":68,"id":1013,"divider":13,"blockId":12,"hideOnMobile":13,"spacing":1014},28791,"medium",{"__component":1016,"id":1017,"title":1018,"content":1019,"blockId":12,"preTitle":1020,"preTitleColor":26,"includeInGoogleSchema":30,"hideOnMobile":13,"subTitle":12,"fullWidth":30,"questions":1021},"blocks.faq",3457,"À propos du partenariat","Vous trouverez ici les réponses à certaines des questions fréquemment posées sur la façon de devenir partenaire Eupry.","FAQ",[1022,1026,1030,1034,1038,1042,1046,1050,1054,1058,1062,1066,1070,1074,1078,1082,1086,1090,1094,1098,1102,1106,1110,1114,1118,1122,1126,1130,1134,1138,1142,1146,1150,1154,1158,1162,1166],{"id":1023,"question":1024,"answer":1025},24417,"Qui peut devenir partenaire Eupry ?","Chez Eupry, nous collaborons généralement avec trois types d'entreprises dans le secteur des sciences de la vie : 1) les consultants CQV, 2) les éditeurs de logiciels opérant dans des environnements GxP, et 3) les fournisseurs de matériel et d'équipements, y compris les fabricants d'unités à température contrôlée.",{"id":1027,"question":1028,"answer":1029},24418,"Quels sont les avantages d'un partenariat avec Eupry ?","Selon le type de partenariat, vous aurez accès à des logiciels et matériels GxP spécialisés, à des connaissances expertes, à des processus automatisés éliminant les tâches manuelles, ainsi qu'à des tarifs exclusifs basés sur les volumes. [Contactez-nous pour en savoir plus](#form).",{"id":1031,"question":1032,"answer":1033},24419,"Comment démarrer, et quelle est la durée de l'intégration ?","Remplissez le formulaire partenaire sur eupry.com\u002Fpartners. L'équipe Eupry examine la demande, organise un appel de présentation et, en cas d'adéquation, fournit les outils, la formation et le support nécessaires pour déployer Eupry auprès de vos clients.",{"id":1035,"question":1036,"answer":1037},24420,"Comment les partenaires génèrent-ils des revenus avec Eupry ?","En tant que partenaire Eupry, vous percevez généralement des revenus par le biais d'un ou plusieurs des trois canaux suivants : la revente à prix réduit des solutions Eupry, des primes de recommandation sur la valeur du contrat de première année pour les prospects qualifiés, et l'exécution rémunérée de services CQV sur des projets locaux.",{"id":1039,"question":1040,"answer":1041},24421,"Quels sont les paliers de remise applicables et comment passer de l'un à l'autre ?","Les remises sont proportionnelles à la valeur annuelle des contrats. La Preuve de Concept (première commande) bénéficie de 25 % ainsi que du « No Cure No Pay ». Les paliers suivants s'appliquent : jusqu'à 100 000 € à 10 %, de 100 000 à 200 000 € à 15 %, de 200 000 à 500 000 € à 20 %, et au-delà de 500 000 € à 25 %.",{"id":1043,"question":1044,"answer":1045},24422,"Qu'est-ce que le « No Cure, No Pay » et qui peut en bénéficier ?","Eupry fournit un kit de cartographie pour un projet à venir. Si le partenaire n'est pas satisfait des avantages annoncés, le kit peut être retourné sans frais et aucune facture n'est émise.",{"id":1047,"question":1048,"answer":1049},24423,"Comment fonctionne la prime de parrainage et existe-t-il un plafond ?","Les partenaires reçoivent 20 % de la valeur du contrat de la première année lorsqu'un prospect référencé devient client Eupry. La prime est plafonnée à 100 000 € par parrainage.",{"id":1051,"question":1052,"answer":1053},24424,"Existe-t-il un engagement minimal de ventes annuelles ?","Un objectif minimal de ventes annuelles de 2 M$ s'applique au niveau Certified Solution Partner, soit entre 12 et 24 mois après le début du partenariat. Les niveaux antérieurs ne comportent pas de minimum fixe.",{"id":1055,"question":1056,"answer":1057},24425,"Quelles sont les dimensions du data logger et où peut-il être placé ?","Le data logger DW2 mesure 91,5 × 37 × 33 mm et s'adapte entre les étagères, y compris à l'intérieur des congélateurs. Pour les espaces restreints, un câble prolongateur permet au capteur d'être placé à l'intérieur de l'unité tandis que le logger reste à l'extérieur. [Voir d'autres types de produits ici](\u002Fproducts).",{"id":1059,"question":1060,"answer":1061},24426,"Le capteur peut-il être placé à l'intérieur d'un congélateur tandis que le logger reste à l'extérieur ?","Oui. Les câbles prolongateurs acheminent le capteur dans l'environnement contrôlé tandis que le logger demeure à l'extérieur. Il s'agit d'une pratique standard pour les congélateurs ULT, les salles blanches et les unités chargées.",{"id":1063,"question":1064,"answer":1065},24427,"Quelles sont les plages de température, d'humidité, de CO₂ et de pression différentielle prises en charge ?","Température : -200 °C à +1100 °C (-328 °F à +2012 °F) avec sondes. Humidité : 0–100 % HR à ±0,5 % de précision. CO₂ : 0–25 % dans N₂. Pression différentielle : -500 à +500 Pa.",{"id":1067,"question":1068,"answer":1069},24428,"Eupry couvre-t-il les congélateurs ultra-basse température, les équipements cryogéniques et les incubateurs jusqu'à +60 °C et au-delà ?","Oui. Avec les sondes appropriées, l'étalonnage est pris en charge de -200 °C à +1100 °C (-328 °F à +2012 °F), couvrant les applications ULT, cryogéniques, les incubateurs et les applications à haute température.",{"id":1071,"question":1072,"answer":1073},24429,"Une fois qu'un enregistreur de données se connecte au routeur, commence-t-il à transmettre immédiatement ?","Oui. L'enregistreur enregistre en continu tant qu'il dispose d'une batterie. Une fois connecté à un routeur Eupry ou à tout routeur compatible Internet, les données sont téléchargées automatiquement, aussi fréquemment que toutes les trois minutes.",{"id":1075,"question":1076,"answer":1077},24430,"Que se passe-t-il si le routeur perd la connexion ?","L'enregistreur continue d'enregistrer localement. Lorsque la connectivité est rétablie, les données sont téléchargées automatiquement. Une alarme est déclenchée en cas de perte de connexion, laissant le temps de résoudre le problème.",{"id":1079,"question":1080,"answer":1081},24431,"Combien de routeurs sont nécessaires pour un site disposant de 100 enregistreurs de données ?","Un seul routeur peut gérer plus de 100 enregistreurs de données. Cependant, la couverture dépend de la taille et de la configuration du site. Dans un grand entrepôt, plusieurs routeurs peuvent être nécessaires (généralement environ 3 pour une couverture complète). Les pièces séparées (par exemple, les congélateurs situés dans des pièces différentes) nécessitent leur propre routeur, sauf si une couverture Wi-Fi est déjà disponible.",{"id":1083,"question":1084,"answer":1085},24432,"Comment les données sont-elles stockées localement, et que se passe-t-il lorsque la limite de stockage est atteinte ?","L'enregistreur stocke jusqu'à 10 000 mesures localement, soit environ sept jours à un échantillonnage de 30 secondes. Si la limite est atteinte, les données les plus anciennes sont écrasées, et une alarme est déclenchée bien avant ce seuil.",{"id":1087,"question":1088,"answer":1089},24433,"Dois-je définir une plage horaire d'enregistrement spécifique, ou l'enregistreur mesure-t-il en continu ?","L'enregistreur mesure en continu. Les plages horaires destinées à l'analyse sont définies dans EasyMap, de sorte que l'enregistrement n'a pas besoin d'être planifié manuellement.",{"id":1091,"question":1092,"answer":1093},24434,"Les seuils minimaux et maximaux peuvent-ils être configurés individuellement pour chaque capteur ?","Oui. Les limites haute et basse sont définies par capteur, et EasyMap identifie automatiquement les points chauds et froids en fonction des seuils configurés.",{"id":1095,"question":1096,"answer":1097},24435,"Les intervalles de capture et de téléchargement des données peuvent-ils être ajustés ?","Oui. L'intervalle de mesure et l'intervalle de téléchargement vers le cloud sont tous deux configurables dans le logiciel, jusqu'à toutes les trois minutes pour le téléchargement et toutes les 30 secondes pour l'échantillonnage.",{"id":1099,"question":1100,"answer":1101},24436,"Les enregistreurs peuvent-ils être reconfigurés et déplacés entre différents projets ?","Oui. Les paramètres des enregistreurs sont gérés dans le logiciel, ce qui permet de réutiliser les mêmes enregistreurs pour différents projets de cartographie, sites ou protocoles.",{"id":1103,"question":1104,"answer":1105},24437,"Les enregistreurs de données sont-ils étalonnés avant la livraison ?","Oui. Tous les capteurs sont livrés avec un étalonnage accrédité ISO 17025 ou traçable, effectué dans le propre laboratoire d'Eupry.",{"id":1107,"question":1108,"answer":1109},24438,"La documentation d'étalonnage est-elle disponible avant le début de la mesure ?","Oui. Tous les certificats d'étalonnage sont disponibles dans le logiciel à tout moment et peuvent être consultés avant le début de toute mesure ou étude de cartographie.",{"id":1111,"question":1112,"answer":1113},24439,"Comment fonctionne l'étalonnage final et combien de temps prend-il ?","L'étalonnage final est disponible en tant que service express avec un délai d'exécution d'environ une semaine. Seuls les capteurs sont renvoyés pour réétalonnage, jamais les enregistreurs. [En savoir plus sur la solution d'étalonnage brevetée d'Eupry](\u002Fsolutions\u002Fcalibration).",{"id":1115,"question":1116,"answer":1117},24440,"Comment la dérive entre l'étalonnage initial et final est-elle gérée ?","Les capteurs Eupry présentent une dérive très faible : 99,92 % passent le réétalonnage dans les critères d'acceptation de ±0,5 °C, avec un écart moyen de 0,03 °C. Chaque enregistreur contient également un capteur de référence interne, offrant une couche de vérification supplémentaire pour confirmer que les différences avant et après étalonnage n'affectent pas les données enregistrées.",{"id":1119,"question":1120,"answer":1121},24441,"Les sondes doivent-elles être renvoyées, et cela entraîne-t-il une interruption de service ?","Seuls les capteurs sont retournés, et non les enregistreurs. Eupry expédie des capteurs de remplacement à l'avance, de sorte qu'il n'y a aucune interruption de service. Une configuration courante consiste à utiliser deux capteurs par enregistreur afin de garantir un fonctionnement continu.",{"id":1123,"question":1124,"answer":1125},24442,"Des certificats d'étalonnage sont-ils fournis avant et après utilisation ?","Oui. Tous les certificats sont stockés dans le logiciel et peuvent être téléchargés individuellement ou en masse, par exemple sous forme de fichier ZIP à des fins de reporting.",{"id":1127,"question":1128,"answer":1129},24443,"Des points d'étalonnage personnalisés peuvent-ils être définis, ou les points standard sont-ils fixes ?","Des points d'étalonnage personnalisés peuvent être définis sur demande. Les points standard (-30 °C, 0 °C, +50 °C \u002F -22 °F, 32 °F, 122 °F) constituent l'option par défaut la plus économique.",{"id":1131,"question":1132,"answer":1133},24444,"Comment le mapping est-il effectué lorsqu'un seul enregistreur de données ne mesure qu'un seul point ?","Le mapping utilise plusieurs enregistreurs simultanément. Une configuration TCU standard comprend neuf points de mesure (coins et centre), et des câbles prolongateurs acheminent les capteurs dans les unités chargées via les portes ou les orifices de service.",{"id":1135,"question":1136,"answer":1137},24445,"Qui rédige les protocoles, les plans de test et les rapports finaux ?","Les protocoles couvrent les tests OQ, PQ, de stabilité, d'ouverture de porte et de coupure d'alimentation, et sont signés par le client avant l'installation. Les rapports peuvent être fournis par le partenaire ou par Eupry, et sont toujours approuvés par le client.",{"id":1139,"question":1140,"answer":1141},24446,"Les enregistreurs peuvent-ils être gérés par lots pour la génération de rapports ?","Oui. Plusieurs enregistreurs peuvent être sélectionnés, regroupés et inclus dans les rapports de cartographie via EasyMap.",{"id":1143,"question":1144,"answer":1145},24447,"Comment les fuseaux horaires sont-ils gérés entre les différents sites ?","Le fuseau horaire dans la surveillance et la cartographie suit les paramètres de l'utilisateur dans le logiciel. Les données capturées dans un emplacement et examinées depuis un autre sont affichées dans le fuseau horaire configuré par l'examinateur.",{"id":1147,"question":1148,"answer":1149},24448,"Les autorisations d'accès peuvent-elles être gérées par emplacement ou par profil utilisateur ?","Oui. La plateforme prend en charge la gestion des utilisateurs avec des autorisations au niveau de l'emplacement et au niveau du profil, afin que les partenaires et les clients puissent contrôler qui accède à quels sites et données.",{"id":1151,"question":1152,"answer":1153},24449,"Les certificats d'étalonnage et les dossiers de validation sont-ils consultables dans la plateforme ?","Oui. Les certificats d'étalonnage et les enregistrements de surveillance sont stockés, liés et inclus dans les rapports d'audit, et peuvent faire l'objet de recherches dans le logiciel.",{"id":1155,"question":1156,"answer":1157},24450,"Eupry s'intègre-t-il avec des fournisseurs de capteurs tiers ?","Oui. Eupry intègre les capteurs d'humidité haute précision Rotronic directement dans la plateforme Eupry.",{"id":1159,"question":1160,"answer":1161},24451,"Quelles certifications et accréditations Eupry détient-il ?","Eupry détient les certifications ISO 9001, ISO 17025, ISO 27001 et ISO 14001, ainsi que l'accréditation DANAK, ILAC-MRA, IATA CEIV Pharma, et la conformité à la FDA 21 CFR Part 11.",{"id":1163,"question":1164,"answer":1165},24452,"Où les partenaires et leurs clients peuvent-ils trouver la documentation de conformité ?","Toute la documentation de conformité est disponible sur le Eupry Trust Hub à l'adresse trust.eupry.com, notamment les certifications, la gestion de la qualité et les informations relatives à la sécurité informatique.",{"id":1167,"question":1168,"answer":1169},24453,"Comment les données clients sont-elles sécurisées et où sont-elles hébergées ?","Les données sont hébergées sur AWS avec un chiffrement AES en transit et au repos. Tout le trafic web utilise HTTPS et TLS 1.3. La communication est authentifiée via un code GRAI unique et un jeton de 32 caractères par enregistreur.",{"__component":68,"id":1171,"divider":13,"blockId":12,"hideOnMobile":13,"spacing":70},28792,{"__component":1173,"id":1174,"title":1175,"lead":1176,"blockId":12,"titleLevel":28,"hideOnMobile":13,"buttons":1177,"card":1186},"blocks.call-to-action",1015,"Devenez partenaire Eupry","Contactez-nous dès aujourd'hui pour explorer un partenariat.",[1178,1181],{"id":1179,"title":1180,"href":35,"type":36,"size":37,"arrow":38,"blockId":12,"fullWidth":13,"quizId":12,"icon":12,"lucideIcon":12},20544,"Prendre contact",{"id":1182,"title":1183,"href":1184,"type":503,"size":37,"arrow":1185,"blockId":12,"fullWidth":13,"quizId":12,"icon":12,"lucideIcon":12},20545,"Télécharger un catalogue produit","\u002Fproduct-catalog","down",[],{},{"data":1189,"meta":1202},{"id":5,"documentId":10,"slug":7,"locale":11,"category":12,"localizations":1190},[1191,1195,1199],{"id":1192,"documentId":10,"slug":1193,"locale":1194,"category":12},3279,"partners","en",{"id":1196,"documentId":10,"slug":1197,"locale":1198,"category":12},3790,"partner","it",{"id":1200,"documentId":10,"slug":1197,"locale":1201,"category":12},3749,"de",{},{"data":1204,"meta":1675},{"id":1192,"title":1205,"slug":1193,"createdAt":1206,"updatedAt":1207,"publishedAt":1208,"documentId":10,"locale":1194,"showOnArticlesPage":12,"disablePrerender":12,"prerenderTranslation":12,"category":12,"tagCategory":12,"blogImage":12,"settings":12,"seo":1209,"body":1213},"General - Partners","2023-12-21T12:12:26.183Z","2026-06-18T12:25:41.399Z","2026-06-18T12:25:41.964Z",{"id":1210,"pageTitle":1211,"shortDescription":1212,"noIndex":13,"noAI":13,"noFollow":13,"Schema":12,"canonicalURL":12,"ogTitle":12,"ogDescription":12,"noSitemap":12,"schemaType":12,"image":12},4320,"Eupry partners | Your modern compliance partner","Partner with Eupry and give your customers a complete GxP thermal compliance solution instead of piecing together multiple vendors.\n",[1214,1230,1232,1248,1312,1315,1317,1349,1351,1353,1367,1369,1401,1403,1405,1421,1423,1432,1434,1438,1440,1491,1493,1507,1509,1662,1664],{"__component":20,"id":1215,"title":1216,"content":1217,"blockId":12,"ulStyle":24,"video":12,"auto play":13,"imageLeftTextRight":13,"preTitle":1218,"preTitleColor":26,"ctaInfoText":1219,"titleLevel":28,"imageUrl":12,"subTitle":1220,"verticalCenteredText":30,"hideOnMobile":13,"hideTopDecoration":13,"hideLastUpdated":12,"buttons":1221,"media":1225,"employee":12},16372,"Your partner for modern thermal compliance","Partner with Eupry and give your customers complete, automated GxP compliance solutions.\n\n- Automated monitoring\n- Digital mapping and validation\n- ISO-accredited calibration ","Eupry partners","Get in touch to learn more about partnering with Eupry.","The bridge from physical to digital",[1222],{"id":1223,"title":1224,"href":35,"type":36,"size":37,"arrow":38,"blockId":12,"fullWidth":30,"quizId":12,"icon":12,"lucideIcon":12},15507,"Become a partner",{"id":40,"name":41,"alternativeText":42,"caption":12,"width":43,"height":44,"formats":1226,"hash":58,"ext":47,"mime":50,"size":59,"url":60,"previewUrl":12,"provider":61,"provider_metadata":1229,"createdAt":63,"updatedAt":64,"documentId":65,"publishedAt":66,"focalPoint":12},{"thumbnail":1227},{"ext":47,"url":48,"hash":49,"mime":50,"name":51,"path":12,"size":52,"width":53,"height":54,"sizeInBytes":55,"provider_metadata":1228},{"public_id":49,"resource_type":57},{"public_id":58,"resource_type":57},{"__component":68,"id":1231,"divider":13,"blockId":12,"hideOnMobile":13,"spacing":70},19142,{"__component":72,"id":1233,"title":1234,"lead":12,"iconStyle":12,"withBackground":30,"blockId":12,"ulStyle":12,"preTitle":12,"preTitleColor":12,"hideOnMobile":13,"layout":12,"iconItem":1235},3304,"Why become a Eupry partner",[1236,1240,1244],{"id":1237,"title":1238,"lead":1239,"icon":80,"linkTitle":12,"linkHref":12,"ulStyle":12,"backgroundColor":81,"lucideIcon":12,"showBackground":12},16871,"Built for GxP","GxP compliance is what we do - and our platform is built for it. 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,{"id":830,"name":953,"color":136,"founded":12,"createdAt":954,"updatedAt":955,"publishedAt":956,"documentId":957,"logo":1489,"icon":1490},{"id":959,"name":960,"alternativeText":961,"caption":12,"width":208,"height":209,"formats":12,"hash":962,"ext":548,"mime":549,"size":963,"url":964,"previewUrl":12,"provider":589,"provider_metadata":12,"createdAt":965,"updatedAt":966,"documentId":967,"publishedAt":556,"focalPoint":12},{"id":969,"name":970,"alternativeText":971,"caption":12,"width":597,"height":597,"formats":12,"hash":972,"ext":548,"mime":549,"size":963,"url":973,"previewUrl":12,"provider":589,"provider_metadata":12,"createdAt":974,"updatedAt":975,"documentId":976,"publishedAt":556,"focalPoint":12},{"__component":68,"id":1492,"divider":13,"blockId":12,"hideOnMobile":12,"spacing":70},19152,{"__component":20,"id":1494,"title":1495,"content":1496,"blockId":12,"ulStyle":12,"video":12,"auto play":13,"imageLeftTextRight":30,"preTitle":12,"preTitleColor":26,"ctaInfoText":12,"titleLevel":28,"imageUrl":12,"subTitle":1497,"verticalCenteredText":30,"hideOnMobile":13,"hideTopDecoration":13,"hideLastUpdated":12,"buttons":1498,"media":1502,"employee":12},16375,"The Eupry Trust Hub","Vetting a new GxP partner comes with a lot of questions. Our Trust Hub is designed to make that process fast and easy. It gathers everything you need to assess our compliance and processes – from accreditations and certifications to quality and IT security management.","All compliance documentation in one place",[1499],{"id":1500,"title":1501,"href":988,"type":989,"size":37,"arrow":38,"blockId":12,"fullWidth":13,"quizId":12,"icon":12,"lucideIcon":12},15511,"Visit the Eupry Trust Hub ",{"id":991,"name":992,"alternativeText":993,"caption":12,"width":994,"height":995,"formats":1503,"hash":1005,"ext":47,"mime":50,"size":1006,"url":1007,"previewUrl":12,"provider":61,"provider_metadata":1506,"createdAt":1009,"updatedAt":1010,"documentId":1011,"publishedAt":1009,"focalPoint":12},{"thumbnail":1504},{"ext":47,"url":998,"hash":999,"mime":50,"name":1000,"path":12,"size":1001,"width":1002,"height":54,"sizeInBytes":1003,"provider_metadata":1505},{"public_id":999,"resource_type":57},{"public_id":1005,"resource_type":57},{"__component":68,"id":1508,"divider":13,"blockId":12,"hideOnMobile":13,"spacing":1014},19153,{"__component":1016,"id":1510,"title":1511,"content":1512,"blockId":12,"preTitle":1020,"preTitleColor":26,"includeInGoogleSchema":30,"hideOnMobile":13,"subTitle":12,"fullWidth":30,"questions":1513},2586,"About the partnership","Here you find the answers to some of the frequently asked questions about becoming a Eupry partner.",[1514,1518,1522,1526,1530,1534,1538,1542,1546,1550,1554,1558,1562,1566,1570,1574,1578,1582,1586,1590,1594,1598,1602,1606,1610,1614,1618,1622,1626,1630,1634,1638,1642,1646,1650,1654,1658],{"id":1515,"question":1516,"answer":1517},17757,"Who can become a Eupry partner?","At Eupry, we typically partner with three types of companies in life sciences: 1) CQV consultants, 2) software vendors serving GxP environments, and 3) hardware and equipment providers, including manufacturers of temperature-controlled units.",{"id":1519,"question":1520,"answer":1521},17758,"What are the benefits of partnering with Eupry?","Depending on the partnership, you will gain access to specialized GxP software, hardware, and knowledge, automated workflows that eliminate manual work, and exclusive volume-based pricing. [Contact us to learn more](#form).",{"id":1523,"question":1524,"answer":1525},17759,"How do I get started, and how long does onboarding take?","Fill out the partner form on eupry.com\u002Fpartners. The Eupry team reviews the inquiry, sets up an introductory call, and, if there is a fit, provides the tools, training, and support to deliver Eupry to your customers.",{"id":1527,"question":1528,"answer":1529},17760,"How do partners earn with Eupry?","As an Eupry partner, you typically earn through one or more of three channels: discounted resale of Eupry solutions, referral bonuses on the first-year contract value for qualified leads, and paid execution of CQV services on local projects.",{"id":1531,"question":1532,"answer":1533},17761,"What discount tiers apply, and how do I move between them?","Discounts scale with annual contract value. The Proof of Concept (first order) receives 25% plus \"No Cure No Pay.\" Subsequent tiers are: up to €100,000 at 10%, €100–200,000 at 15%, €200–500,000 at 20%, and above €500,000 at 25%.",{"id":1535,"question":1536,"answer":1537},17762,"What is \"No Cure, No Pay\" and who qualifies?","Eupry provides a mapping kit for an upcoming project. If the partner is not satisfied with the claimed benefits, the kit can be returned free of charge, and no invoice is issued.",{"id":1539,"question":1540,"answer":1541},17763,"How does the referral bonus work, and is there a cap?","Partners receive 20% of the first-year contract value when a referred lead converts into an Eupry customer. The bonus is capped at €100,000 per referral.",{"id":1543,"question":1544,"answer":1545},17764,"Is there a minimum annual sales commitment?","A minimum annual sales target of $2M applies at the Certified Solution Partner tier, which is 12–24 months into the partnership journey. Earlier tiers do not have a fixed minimum.",{"id":1547,"question":1548,"answer":1549},17765,"What are the dimensions of the data logger, and where can it be placed?","The DW2 data logger measures 91.5 × 37 × 33 mm and fits between shelves, including inside freezers. For tight spaces, an extender cable allows the sensor to go inside the unit while the logger sits outside. [See more product types here](\u002Fproducts).",{"id":1551,"question":1552,"answer":1553},17766,"Can the sensor be placed inside a freezer while the logger sits outside?","Yes. Extender cables route the sensor into the controlled environment while the logger remains outside. This is standard practice for ULT freezers, cleanrooms, and loaded units.",{"id":1555,"question":1556,"answer":1557},17767,"What temperature, humidity, CO₂, and differential pressure ranges are supported?","Temperature: -200 °C to +1100 °C (-328 °F to +2012 °F) with probes. Humidity: 0–100% RH at ±0.5% accuracy. CO₂: 0–25% in N₂. Differential pressure: -500 to +500 Pa.",{"id":1559,"question":1560,"answer":1561},17768,"Does Eupry cover ultra-low freezers, cryo, and incubators up to +60 °C and beyond?","Yes. With the appropriate probes, calibration is supported from -200 °C to +1100 °C (-328 °F to +2012 °F), covering ULT, cryo, incubators, and high-temperature applications.",{"id":1563,"question":1564,"answer":1565},17769,"Once a data logger connects to the router, does it start transmitting immediately?","Yes. The logger records continuously as long as it has battery. Once connected to an Eupry router or any internet-enabled router, data uploads automatically as often as every three minutes.",{"id":1567,"question":1568,"answer":1569},17770,"What happens if the router loses connection?","The logger continues to record locally. When connectivity is restored, data uploads automatically. An alarm is triggered if the connection is lost, giving time to resolve the issue.",{"id":1571,"question":1572,"answer":1573},17771,"How many routers are needed for a facility with 100 data loggers?","One router can handle >100 data loggers. However, coverage depends on the size and layout of the facility. In a large warehouse, multiple routers may be required (typically around 3 for full coverage). Separate rooms (e.g., freezers in different rooms) require their own router unless there is already Wi-Fi coverage.",{"id":1575,"question":1576,"answer":1577},17772,"How is data stored locally, and what happens when the storage limit is reached?","The logger stores up to 10,000 measurements locally, for around seven days at 30-second sampling. If the limit is reached, the oldest data is overwritten, and an alarm is triggered well before this point.",{"id":1579,"question":1580,"answer":1581},17773,"Do I need to set a specific recording time range, or does the logger measure continuously?","The logger measures continuously. Time ranges for analysis are defined within EasyMap, so recording does not need to be scheduled manually.",{"id":1583,"question":1584,"answer":1585},17774,"Can minimum and maximum thresholds be configured individually for each sensor?","Yes. High and low limits are set per sensor, and EasyMap automatically identifies hot and cold spots based on the configured thresholds.",{"id":1587,"question":1588,"answer":1589},17775,"Can data capture and upload intervals be adjusted?","Yes. Both the measurement interval and the cloud upload interval are configurable in the software, down to every three minutes for upload and 30 seconds for sampling.",{"id":1591,"question":1592,"answer":1593},17776,"Can loggers be reconfigured and moved between projects?","Yes. Logger settings are managed in the software, so the same loggers can be reused across different mapping projects, locations, or protocols.",{"id":1595,"question":1596,"answer":1597},17777,"Are data loggers calibrated before delivery?","Yes. All sensors are delivered with ISO 17025-accredited or traceable calibration performed in Eupry's own laboratory.",{"id":1599,"question":1600,"answer":1601},17778,"Is calibration documentation available before measurement begins?","Yes. All calibration certificates are available in the software at any time and can be reviewed before any measurement or mapping study starts.",{"id":1603,"question":1604,"answer":1605},17779,"How does end-calibration work, and how long does it take?","End-calibration is available as an express service with a turnaround of around one week. Only sensors are sent back for recalibration, never the loggers. [Learn more about Eupry's patented calibration solution here](\u002Fsolutions\u002Fcalibration).",{"id":1607,"question":1608,"answer":1609},17780,"How is the drift between start and end calibration handled?","Eupry sensors show very low drift: 99.92% pass recalibration within the acceptance criteria of ±0.5 °C, with an average deviation of 0.03 °C. Each logger also contains an internal reference sensor, providing an additional verification layer to confirm that pre- and post-calibration differences do not affect recorded data.",{"id":1611,"question":1612,"answer":1613},17781,"Do probes need to be sent back, and does that cause downtime?","Only sensors are returned, not loggers. Eupry ships replacement sensors in advance, so there is no downtime. A common setup is two sensors per logger to support continuous operation.",{"id":1615,"question":1616,"answer":1617},17782,"Are calibration certificates provided before and after use?","Yes. All certificates are stored in the software and can be downloaded individually or in bulk, for example, as a ZIP file for reporting purposes.",{"id":1619,"question":1620,"answer":1621},17783,"Can custom calibration points be defined, or are the standard points fixed?","Custom calibration points can be defined on request. The standard points (-30 °C, 0 °C, +50 °C \u002F -22 °F, 32 °F, 122 °F) are the default cost-efficient option.",{"id":1623,"question":1624,"answer":1625},17784,"How is mapping performed when a single data logger only measures one point?","Mapping uses multiple loggers simultaneously. A standard TCU setup uses nine measurement points (corners plus center), and extender cables route sensors into loaded units through doors or service ports.",{"id":1627,"question":1628,"answer":1629},17785,"Who writes the protocols, test plans, and final reports?","Protocols cover OQ, PQ, stability, open door, and power failure tests, and are signed by the customer before installation. Reports can be delivered by the partner or by Eupry, and are always approved by the customer.",{"id":1631,"question":1632,"answer":1633},17786,"Can loggers be managed in batches for reporting?","Yes. Multiple loggers can be selected, grouped, and included in mapping reports through EasyMap.",{"id":1635,"question":1636,"answer":1637},17787,"How are time zones handled across locations?","Time zone in monitoring and mapping follows the user's settings in the software. Data captured in one location and reviewed from another is displayed in the reviewer's configured time zone.",{"id":1639,"question":1640,"answer":1641},17788,"Can access permissions be managed by location or user profile?","Yes. The platform supports user management with location-level and profile-level permissions, so partners and customers can control who sees which sites and data.",{"id":1643,"question":1644,"answer":1645},17789,"Are calibration certificates and validation records searchable in the platform?","Yes. Calibration certificates and monitoring records are stored, linked, and included in audit reports, and can be searched within the software.",{"id":1647,"question":1648,"answer":1649},17790,"Does Eupry integrate with third-party sensor providers?","Yes. Eupry integrates Rotronic high-precision humidity sensors directly into the Eupry platform.",{"id":1651,"question":1652,"answer":1653},17791,"Which certifications and accreditations does Eupry hold?","Eupry holds ISO 9001, ISO 17025, ISO 27001, and ISO 14001, along with DANAK accreditation, ILAC-MRA, IATA CEIV Pharma, and compliance with FDA 21 CFR Part 11.",{"id":1655,"question":1656,"answer":1657},17792,"Where can partners and their customers find compliance documentation?","All compliance documentation is available on the Eupry Trust Hub at trust.eupry.com, including certifications, quality management, and IT security information.",{"id":1659,"question":1660,"answer":1661},17793,"How is customer data secured, and where is it hosted?","Data is hosted on AWS with AES encryption in transit and at rest. All web traffic uses HTTPS and TLS 1.3. Communication is authenticated via a unique GRAI code and 32-character token per logger.",{"__component":68,"id":1663,"divider":13,"blockId":12,"hideOnMobile":13,"spacing":70},19154,{"__component":1173,"id":1665,"title":1666,"lead":1667,"blockId":12,"titleLevel":28,"hideOnMobile":13,"buttons":1668,"card":1674},847,"Become a Eupry partner","Reach out to explore a partnership today.",[1669,1671],{"id":1670,"title":1361,"href":35,"type":36,"size":37,"arrow":38,"blockId":12,"fullWidth":13,"quizId":12,"icon":12,"lucideIcon":12},15512,{"id":1672,"title":1673,"href":1184,"type":503,"size":37,"arrow":1185,"blockId":12,"fullWidth":13,"quizId":12,"icon":12,"lucideIcon":12},15513,"Download a product 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